Step 1 of 4

Return Authorization

Tell us who you are so we can follow up on this return.

Customer / Company

Contact name*

Phone number*

Email

Address

Step 2 of 4

What are you returning?

Part numbers and what went wrong.

Spyder Part Number*

Customer Part No

Action*

Replacement part provided (awaiting return of failed part) Chargeable repair work Good part being returned, reprogram & restock Credit to be issued upon return Review and send replacement parts

Failure and/or rework information*

Core Charge*

Yes No

Step 3 of 4

Order references

Helps us match the return to your order and our ticket.

Request received by*

Not sure? Enter “Website”.

Shopify Order #

Spyder Ticket #

Draft Order

Yes No

Step 4 of 4

Review your return

Please check the details below before submitting.

Customer & Contact

Return Request

Failure and/or rework information

Return Authorization

What are you returning?

Order references

Review your return

Customer & Contact

Return Request

Order References